FAQ

Frequently Asked Questions

Protein and Puns | Fuel the Hustle. Taste the Muscle.

General Questions

1. What is Protein and Puns?

Protein and Puns is a veteran-owned fitness and lifestyle apparel brand that combines a passion for lifting, bold designs, and unapologetic humor. From gym-inspired graphics to patriotic apparel, our products are made for people who work hard, laugh harder, and aren't afraid to show their personality.

2. Is Protein and Puns a veteran-owned business?

Absolutely! Protein and Puns was founded by a medically retired U.S. Army veteran. Our brand is built on values of dedication, perseverance, humor, and supporting those who have served.

3. What makes Protein and Puns different from other fitness apparel brands?

We believe fitness should be about more than just appearances. Our designs combine gym culture, humor, motivation, and meaningful causes. Whether you're looking for something funny, patriotic, or motivational, we want our apparel to represent your personality and lifestyle.

4. Do I have to be into fitness to wear your apparel?

Not at all! While fitness inspires many of our designs, our apparel is for anyone who enjoys comfortable clothing, bold graphics, and a good laugh. You don't need a gym membership to represent Protein and Puns!

Ordering and Shipping

5. Do you offer free shipping?

Yes! Protein and Puns offers FREE standard shipping on all orders within the United States. No minimum purchase is required.

6. Do you ship internationally?

Our free shipping offer applies exclusively to U.S. orders. International shipping availability and applicable charges are displayed at checkout for eligible destinations.

7. How long does shipping take?

Shipping times may vary depending on the product, order processing, and delivery location. Estimated delivery information is provided during checkout when available.

8. How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with tracking information when tracking is available. Please allow time for the carrier to update your shipment status.

9. Can I change or cancel my order?

If you need to make a change, contact us as soon as possible. We will do our best to accommodate your request, but changes or cancellations may not be possible once an order has entered processing or production.

Products and Sizing

10. How do I know what size to order?

We recommend checking the sizing information provided on each product page before placing your order. Sizing can vary between brands and styles, so reviewing the measurements is the best way to find your preferred fit.

11. Are your shirts and hoodies true to size?

Fit can vary depending on the manufacturer and garment style. Some products may have a more relaxed fit, while others are designed for a standard or athletic fit. Please review individual product details before ordering.

12. How should I wash my Protein and Puns apparel?

To help preserve your apparel and printed designs, we recommend:

Turning garments inside out before washing.
Washing with cold water and similar colors.
Using mild detergent.
Avoiding bleach and harsh chemicals.
Tumble drying on low heat or air drying when possible.
Never ironing directly over printed graphics.

Always follow the garment's care label when it differs from these general recommendations.

13. Will the printed designs fade or crack?

Our apparel features printed designs intended for regular wear. As with any decorated garment, longevity depends on washing, drying, and overall care. Following our care recommendations can help keep your designs looking their best.

Returns and Customer Support

14. What is your return or exchange policy?

We want you to be satisfied with your purchase. Return and exchange eligibility is determined by our store's published Return and Refund Policy. Please review that policy for applicable timeframes, conditions, and instructions.

15. What if I receive a damaged, defective, or incorrect item?

If something isn't right with your order, please contact us promptly with your order number, a description of the issue, and clear photos when applicable. We'll review the situation and work toward an appropriate resolution.

16. How can I contact Protein and Puns?

You can reach us through the contact form on our website. Whether you have questions about an order, sizing, or our products, we're happy to help.

Our Brand and Mission

17. What is the Lift for the 22 collection?

Lift for the 22 is our veteran suicide awareness initiative. The number 22 is a widely recognized symbol associated with veteran suicide awareness.

As a veteran-owned business, this mission is personal. We created the collection to honor those we've lost, encourage conversations about mental health, and remind veterans that they are never alone.

Every Rep Has a Purpose. Every Life Has Value.

18. Does purchasing Lift for the 22 apparel support veteran suicide awareness?

Our Lift for the 22 apparel is designed to raise awareness, encourage meaningful conversations, and show solidarity with the veteran community. Wearing the collection helps share that message and keep an important issue visible.

19. Why does Protein and Puns combine fitness with humor?

Because we believe you can take your goals seriously without taking yourself too seriously!

Fitness requires dedication, consistency, and hard work, but humor can make the journey more enjoyable. Our brand celebrates both sides: the discipline to keep pushing and the ability to laugh along the way.

20. How can I support Protein and Puns?

Every order, social media follow, share, review, and recommendation helps our small business grow!

You can support us by shopping our collections, sharing your favorite designs, tagging us in your gym photos, and spreading the word about our brand and mission.

Thank you for supporting a veteran-owned small business!